Track and Trace:

The will to go further

With over 40 years of experience, Williams is Australia’s leading specialist provider of third-party logistics (3PL), warehousing, distribution, e-commerce fulfilment, inventory management and total service solutions.

Our Mission: to change the industry for the betterment of its people and the planet.

Delivering excellence in logistics

Our focus is on you and your customers. By providing multiple services and unmatched flexibility under one roof, we enable you to provide your customers with a premium service and product.

With cutting-edge technology and automation, coupled with our sustainable practices, you can rest assured that our combination of strengths and solutions-focused team will provide the best experience for your customers.

We take pride in being a trusted partner by providing personable service, delivering excellence and tailored solutions to support your growth and allow you to focus on your brand.

TOUR OUR WAREHOUSE

Come in for a tour of our facilities and meet the Williams team.

Services

Third-Party Logistics

  • Cross Docking

  • Freight Forwarding - International and domestic distribution, air freight, sea freight, customs clearance

  • Performance Reports

  • Business Analysis (Logistics Supply Chain)

  • Tracking and Tracing

  • Hanging

Warehousing and Distribution

  • E-commerce Fulfilment

  • Store Replenishment

  • EDI Scan Pack Solutions with MYER, David Jones, Big W, Rebel Sports, General Pants

  • Live Inventory Management

  • Returns management

  • Fully integrated – e-commerce platforms and carriers

Williams Specialty

  • Customer Service – impeccable personable service with quick response times to queries

  • Solid industry experience – Long-term tenure of our employees

  • Quality Control - ticketing, labelling and repairs by industry professionals

  • Visitor’s Business Centre - stay connected with Wi-Fi internet access, readily available stand-alone computers, print, coffee and tea facilities

  • Pressing and Finishing with our State-of-the-art, high-speed Veit Steam Tunnel Machine

Our Process

We start by listening to the people in your business to understand your current service requirements and where your business would like to be in the future.

1. Listen

The data we collect will be put through Williams’ proprietary modelling software to create a tailored solution to your current services that matches your future goals.

2. Analyse & Plan

We’ll test new processes, automation, and communication tools to identify what works well for your business and learn how best to integrate them.

3. Test & Integrate

After completing the testing and integration phase, we will work together to implement these solutions seamlessly.

4. Implement

5. Monitor

We’ll monitor, review and report on outcomes regularly to maintain efficiency and quality.

Communication is paramount in transforming your business. We will engage with you and identify changes to facilitate growth and drive your business toward expansion.

6. Engage and Expand

About Us

Who We Are

Led by our board, consisting of William Karatasos, Sylvia Karatasos, Louis Karatasos, and Mary Karatasos, our commitment to innovation and remaining progressive with the latest and emerging technologies is unwavering.

We prioritize our customers and strive to create a family-like atmosphere for our team. We make ethical and environmentally conscious decisions to excel in our services while ensuring a safe and supportive workplace environment to encourage our employees to develop personally and professionally.

The Williams Logistics Future Plan is all about taking a well-rounded approach, combining cutting-edge technology and innovative thinking with a drive for sustainability and helping our people and customers grow.

By bringing these three essential elements together, our company isn’t just making our operations better – we’re also positively impacting society, helping our customers and employees succeed, and pushing the industry to step up its game regarding innovation and sustainability.

Our Future

Impact

Our Mission

“The willpower to change the industry for the betterment of its people and the planet”

Enhanced employee experience through learning and development, employee benefits and the ability to participate in employee engagement surveys.

Our Employees

Our Initiatives

Company wide pipeline of projects to improve business operations.

Eco Focus

Conscious business consumption, utilising biodegradable/eco materials where possible to minimise our environmental impact

Our Customers

Taking our customers on the journey with us. Being a thought leader in the fashion industry

Our 2023 Financial Year

150

Hours

Of paid volunteer leave from our team

90

Percent

Of employees feel like they can bring their true self to our business

100

NPS Score

9/10 Suppliers would recommend Williams Logistics

69

% Female

Gender Diversity

31

% Male

Gender Diversity

People

Our team are at the core of our business. For us to achieve our mission - to change the industry for the betterment of its people and the planet, our team’s wellbeing is our priority.

We are fortunate to have a diverse team, with each individual bringing their unique qualities to the business.

24/7 access to a range of care

Our team and their families have 24/7 access to healthcare via our all in one EAP.

Supporting 204 provider Preschool Children

Our team has helped purchase and collate 204 school supply packs to support our charity partner, Gunawirrra.

Diversity, Equity & Inclusion

We are an inclusive workplace and provide DEI training to create awareness and educate our team on being equitable and inclusive.

Planet

Our efforts go beyond our services that we provide to the fashion industry.

We have made conscious decisions throughout our business, from implementing sustainable practices at our warehouse and office.

Carbon Neutral

We are carbon neutral, with Scope 1 and Scope 2 emissions.

100% Green Energy

We are committed to transitioning to solar power and to be using 100% green energy by 2026.

Decrease waste to landfill

We have a comprehensive waste management plan.

Services

As a driving force for transformation in our industry, we are actively engaging with our suppliers and customers to ensure that our business operations is continually reducing our environmental footprint.

We are conscious with collaborating with business partners that align to our ethos and are motivated to make the changes for the betterment of its people and the plane.

Automation

We have implemented state of art robotic automation.

Collaborate with our suppliers

Collaborate with suppliers to mitigate modern slavery risks

Governance

Comprehensive policies and controls in place to ensure accountability.

Contact Us

Williams Logistics

Address: 69-73 Gow Street, Padstow NSW 2211

Phone: 02 8096 0380

Email: clientsupportteam@wpps.com.au

WE WOULD LOVE TO HEAR FROM YOU.

Contact us to find out how we can help your business grow and be more efficient with any of our warehousing and logistic solutions. Feel free to give us a call or fill in the enquiry form. We will get back to you shortly.

Enquiry Form