The will to go further
With over 40 years of experience, Williams is Australia’s leading specialist provider of third-party logistics (3PL), warehousing, distribution, e-commerce fulfilment, inventory management and total service solutions.
Our Mission: to change the industry for the betterment of its people and the planet.
Delivering excellence in logistics
Our focus is on you and your customers. By providing multiple services and unmatched flexibility under one roof, we enable you to provide your customers with a premium service and product.
With cutting-edge technology and automation, coupled with our sustainable practices, you can rest assured that our combination of strengths and solutions-focused team will provide the best experience for your customers.
We take pride in being a trusted partner by providing personable service, delivering excellence and tailored solutions to support your growth and allow you to focus on your brand.
TOUR OUR WAREHOUSE
Come in for a tour of our facilities and meet the Williams team.
Services
Third-Party Logistics
Cross Docking
Freight Forwarding - International and domestic distribution, air freight, sea freight, customs clearance
Performance Reports
Business Analysis (Logistics Supply Chain)
Tracking and Tracing
Hanging
Warehousing and Distribution
E-commerce Fulfilment
Store Replenishment
EDI Scan Pack Solutions with MYER, David Jones, Big W, Rebel Sports, General Pants
Live Inventory Management
Returns management
Fully integrated – e-commerce platforms and carriers
Williams Specialty
Customer Service – impeccable personable service with quick response times to queries
Solid industry experience – Long-term tenure of our employees
Quality Control - ticketing, labelling and repairs by industry professionals
Visitor’s Business Centre - stay connected with Wi-Fi internet access, readily available stand-alone computers, print, coffee and tea facilities
Pressing and Finishing with our State-of-the-art, high-speed Veit Steam Tunnel Machine
Seamless logistics, tailored for modern brands.
Our service suite spans eCommerce & retail, transport, returns management and value-added solutions - designed to simplify operations, enhance customer experience, and give your team back time.
Specialised in:
Fashion Retail
-
High SKU Volumes
Hanging Garment Handling (GOH)
Flat Pack & Re-boxing Garment Support
Garment Steaming & Light Repairs
Multi-channel fulfilment (B2B & D2C)
Automation & RF Scanning
Value Added Services (e.g. Kitting, tissue wrapping & QC)
-
Pick-face & bulk inventory setup
High-density storage options
Returns & Reverse Logistics
Real-time inventory visibility
Cycle Counting
Customer Portal & On-Demand Reports
-
API/Flat File Integration with client ERP/WMS
Direct Integration to ERP & Online platforms (e.g. AP21, Shopify, Magento, Indigo 8, Cin7)
EDI SSCC Labelling (e.g. David Jones, Myer)
Transport Integration to 30+ carriers
Transport Invoice Reconciliation
-
Fast pick/pack/dispatch SLAs
FIFO/ FEFO
Gift wrapping/ unboxing experience
Same-day/ next-day dispatch
International dispatch
Freight & Final Mile management
-
BCorp Certified
Sustainable packaging options
Waste recycling management
Garment recycling programs
Solar energy
-
Dedicated Account Manager
Flexible, boutique-style service
Capability to grow with the business
Custom reporting dashboards
Access to executive team
Beauty & Cosmetics
-
High SKU accuracy
Batch and Expiry Date Management
Lot traceability & recalls
Returns & Reverse logistics
Multi-channel fulfillment (B2B & B2C)
Support for promotional and launch periods
Value Added Solutions
-
Pick-face & bulk inventory setup
High-density storage options
Secure Zones for premiium SKUs
Automated or manual replenishment
Real-time inventory visibility
Customer portal & On-Demand Reports
-
API/EDI integration with client ERP/WMS
Direct integration to online platofrms (e.g.AP21, Shopify, Indigo 8 , Cin7 & others(
EDI for wholesale (e.g. David Jones, Myer)
Transport integration to 30+ carriers
Transport Invoice Reconciliation
-
Fast pick/pack/dispatch SLAs
FIFO/ FEFO
Gift Wrapping/ unboxing experience
Same-day/ next-day dispatch
International dispatch
Freight & Final Mile management
-
BCorp Certified
Sustainable packaging options
Waste recycling management
Garment recycling programs
Solar energy
-
Dedicated Account Manager
Flexible, boutique-style service
Capability to grow with the business
Custom reporting dashboards
Technology & Electronics
-
High SKU accuracy
Batch and Expiry Date Management
RF Scanning & Serial Number Capture
Multi-channel fulfillment (B2B & B2C)
Cross-docking capability
Handle large volume throughput
Returns & Reverse logistics
-
Pick-face & bulk inventory setup
High-density storage options
Automated or manual replenishment
Real-time inventory visibility
Cycle Counting
Customer Portal & On-Demand Reports
-
API/Flat File integration with client ERP/WMS
Direct integration to ERP & Online platforms
(e.g. AP21, Oracle, Microsoft, Indigo 8 , Cin7)
EDI SSCC Compliance (Major Retailers)
Transport integration to 30+ carriers
Transport Invoice Reconciliation
-
Fast pick/pack/dispatch SLAs
FIFO/ FEFO/ LIFO
Gift Wrapping/ unboxing experience
Same-day/next-day dispatch
International dispatch
Freight & Final Mile management
-
BCorp Certified
Sustainable packaging options
Waste recycling management
Garment recycling programs
Solar energy
-
Dedicated Account Manager
Flexible, boutique-style service
Capability to grow with the business
Custom reporting dashboards
Quarterly Business Intelligence Reports
Services
E-commerce & Retail Fulfilment
E-commerce order fulfilment
Store replenishment
EDI scan pack solutions with MYER, David Jones, Iconic and more
Live Inventory Management
Returns Management
Fully integrated e-Commerce platforms and carriers. ie Shopify, Magento and more
Transport Management
D2C + B2B capability
Same Day Delivery options
Retail & major shopping centre deliveries
Garment on hanger delivery
International E-commerce shipments
Returns
Single customer service & account management contacts
Invoice Reconciliation
CO2 emissions reporting (Scope 3)
Data analytics & insights
Valued Added Services
Garment on Hanger storage
Pressing and finishing with our state-of-the-art, high-speed Veit Steam Tunnel machine
Garment alterations & repairs
Tissue wrapping & gift wrapping
Quality Control - ticketing, labelling and repairs by
industry professionalsEnvironmentally conscious packaging solutions
Our Process
We start by listening to the people in your business to understand your current service requirements and where your business would like to be in the future.
1. Listen
The data we collect will be put through Williams’ proprietary modelling software to create a tailored solution to your current services that matches your future goals.
2. Analyse & Plan
We’ll test new processes, automation, and communication tools to identify what works well for your business and learn how best to integrate them.
3. Test & Integrate
After completing the testing and integration phase, we will work together to implement these solutions seamlessly.
4. Implement
5. Monitor
We’ll monitor, review and report on outcomes regularly to maintain efficiency and quality.
Communication is paramount in transforming your business. We will engage with you and identify changes to facilitate growth and drive your business toward expansion.
6. Engage and Expand
About Us
Who We Are
Led by our board, consisting of William Karatasos, Sylvia Karatasos, Louis Karatasos, and Mary Karatasos, our commitment to innovation and remaining progressive with the latest and emerging technologies is unwavering.
We prioritize our customers and strive to create a family-like atmosphere for our team. We make ethical and environmentally conscious decisions to excel in our services while ensuring a safe and supportive workplace environment to encourage our employees to develop personally and professionally.
The Williams Logistics Future Plan is all about taking a well-rounded approach, combining cutting-edge technology and innovative thinking with a drive for sustainability and helping our people and customers grow.
By bringing these three essential elements together, our company isn’t just making our operations better – we’re also positively impacting society, helping our customers and employees succeed, and pushing the industry to step up its game regarding innovation and sustainability.
Our Future
Impact
Our Mission
“The willpower to change the industry for the betterment of its people and the planet”
Enhanced employee experience through learning and development, employee benefits and the ability to participate in employee engagement surveys.
Our Employees
Our Initiatives
Company wide pipeline of projects to improve business operations.
Eco Focus
Conscious business consumption, utilising biodegradable/eco materials where possible to minimise our environmental impact
Our Customers
Taking our customers on the journey with us. Being a thought leader in the industry
Our 2023 Financial Year
150
Hours
Of paid volunteer leave from our team
90
Percent
Of employees feel like they can bring their true self to our business
69
% Female
Gender Diversity
31
% Male
Gender Diversity
People
Our team are at the core of our business. For us to achieve our mission - to change the industry for the betterment of its people and the planet, our team’s wellbeing is our priority.
We are fortunate to have a diverse team, with each individual bringing their unique qualities to the business.
24/7 access to a range of care
Our team and their families have 24/7 access to healthcare via our all in one EAP.
Supporting 204 provider Preschool Children
Our team has helped purchase and collate 204 school supply packs to support our charity partner, Gunawirrra.
Diversity, Equity & Inclusion
We are an inclusive workplace and provide DEI training to create awareness and educate our team on being equitable and inclusive.
Planet
Our efforts go beyond our services that we provide to the fashion industry.
We have made conscious decisions throughout our business, from implementing sustainable practices at our warehouse and office.
Carbon Neutral
We are carbon neutral, with Scope 1 and Scope 2 emissions.
100% Green Energy
We are committed to transitioning to solar power and to be using 100% green energy by 2026.
Decrease waste to landfill
We have a comprehensive waste management plan.
Services
As a driving force for transformation in our industry, we are actively engaging with our suppliers and customers to ensure that our business operations is continually reducing our environmental footprint.
We are conscious with collaborating with business partners that align to our ethos and are motivated to make the changes for the betterment of its people and the plane.
Automation
We have implemented state of art robotic automation.
Collaborate with our suppliers
Collaborate with suppliers to mitigate modern slavery risks
Governance
Comprehensive policies and controls in place to ensure accountability.
Contact Us
Williams Logistics
Address: 69-73 Gow Street, Padstow NSW 2211
Phone: 02 8096 0380
Email: clientsupportteam@wpps.com.au
WE WOULD LOVE TO HEAR FROM YOU.
Contact us to find out how we can help your business grow and be more efficient with any of our warehousing and logistic solutions. Feel free to give us a call or fill in the enquiry form. We will get back to you shortly.
